Delivery

Local Delivery

Local delivery within the following postcodes is FREE on all orders over £15:

LL11,

LL12,

LL13,

LL14

We aim to deliver your goods locally within 5 working days of receipt of your order (subject to availability).

Standard Delivery Outside of the Local Area (rest of the UK)

Standard delivery within mainland UK is FREE on all orders over £30.

For orders under £30, the delivery charge is £3.95.

We aim to deliver your goods via Royal Mail 1st Class post within 5 working days of receipt of your order (subject to availability).

 

Returns & Refund Policy

 1.  In the unlikely event that you are dissatisfied with any of the products we have supplied to you please contact us via hello@countryhounds.co.uk or call 01978 228740 within 7 days of the delivery of your order.

2. We are only able to offer a return or replacement for items that are faulty, if you have changed your mind we are not able to offer any refunds.

3. We are unable to issue any refunds if your dog does not like the product.

4. Refunds issued by us will arrive in your bank account within 3-5 business days of the refund being made.